Return Policy
Last updated: March 2026
Physical NFC Cards
Due to the custom-printed nature of our physical NFC business cards, we are unable to accept returns or offer refunds once production has begun. Each card is made to order with your personal information.
Damaged or Defective Cards
If your card arrives damaged or defective, please contact us within 7 days of delivery at support@zyncs.us with a photo of the damage. We will replace your card at no additional charge.
Incorrect Information
Please review all information carefully before submitting your order. We are not responsible for errors in information provided by the customer. If we made an error on our end, we will reprint and reship your card at no cost.
Lost Packages
If your package is lost in transit, please contact us and we will work with the carrier to locate it. Please note it may take up to 15 business days to confirm a package is lost. Once confirmed, we will send a replacement.
Contact Us
For any return or replacement inquiries, please reach out to us at support@zyncs.us. We're happy to help resolve any issues.